How long will it take me to get my order?
For standard shipping, you should receive your order within 10-25 business days. Please note, we ask that you allow up to 30 days for your package to be delivered before contacting us to open a lost box claim.
All orders placed before 11 AM PST, will ship out within 10 days, any order placed after will ship within 11 days. Once your order has been placed, you’ll first receive an order confirmation email followed by a shipment notification email with tracking once shipped.
Products from the same order are often shipped from different warehouses. This does not affect your shipping cost but may require the order to be delivered in multiple packages and the shipping time may vary. You can also check the status of your order by logging into your account.
Please note, we ship only within the continental United States. We do not currently ship to PO boxes, APO, or FPO addresses or internationally.
For additional information on our shipping policies review our shipping article. Please note Clothing Shop Online is not responsible for stolen packages.
How do I cancel or change my order?
As soon as you place your order, we begin processing it. Therefore, we are unable to change or cancel orders. Please visit the returns page if you wish to submit a return authorization once your order has been received. The terms and conditions for returns will apply.
How do I check the status of my order?
We have you covered! We will email you as items in your order ship, or if there are updates on the status of your order. Can’t find the email? Click here to check the status of your order.
Please note we are not responsible for stolen packages.
Why did I only receive part of my order?
Don’t worry, it’s on its way! While we do our best to ship all orders in one package, there are times when orders will ship from multiple warehouses. If you did not receive multiple tracking numbers, please reach out to our customer service team for assistance.
